KCDA Supply Link - Online Catalog User's Guide
Recommended Browsers
The KCDA catalog can be accessed from most Internet-ready computers. However, for optimum performance, we recommend that they be equipped with the browsers listed below.
Microsoft Internet Explorer version 6.0 or higher.
Netscape Internet Explorer version 4.7 or higher.
Apple, Safari version 1.1.1. V100
Checking Your Current Browser
- Access the Internet as you usually do.
- Click Help on the menu bar at the top of the screen.
- Select About Internet Explorer or About Netscape in the Help menu. The version information will be displayed on the screen.
- Compare it to the recommended versions identified above.
To determine the browser that is loaded on your computer, follow these steps:
Downloading the Recommended Browser
If your browser version number is lower than the recommended version, download a more recent version by going to the appropriate web site below, clicking the Download link, and following directions to download the newer version.
KCDA recommends that you do not download Internet Explorer version 6.0 without first loading Internet Explorer version 5.5 with service pack 2.
For Microsoft Internet Explorer: www.microsoft.com/windows/ie/default.htm
For Netscape Navigator: www.netscape.com/download/
Safari 1.0 Issues and Workarounds
(All known issues can be fixed by upgrading to OS X 10.3+ which comes with Safari 1.1+)
To determine what version of Safari you are currently using: Select “About Safari” from the “Safari” menu located in the top left corner, this will display your version information
Known Issues:
- Reason: Unknown compatibility issue.
- Workaround: Manually click the ‘reload page’ button or chose it from the ‘View’ menu (open apple R).
- Workaround source: KCDA in-house testing.
1. The Cart manager screen does not show changes to carts, new carts or other such changes after they are done.
- Reason: Times RO font incompatible with Safari.
- Workaround: Either; change the font so that neither font is ‘Times New Roman’, which can be done under the ‘Safari Menu’ by selecting “Preferences” or close Safari and delete the Times RO font from your system before reopening it (instructions to delete can be found by following the link to the workaround source).
- Workaround source: Apple Support - http://docs.info.apple.com/article.html?artnum=107641
2. Certain web pages don’t load fully and/or properly, certain cart actions such as "check out cart" do not work
Adjusting Screen Resolution
The catalog is best viewed when your monitor resolution is set to 800 × 600 pixels or greater. If your screen resolution is set lower than this, you will not be able to view the complete width of the screen without scrolling side-to-side. To check and adjust your screen resolution, follow these steps:
- Right-click the desktop screen. (You will need to minimize or close any programs you are working in.)
- Select Properties from the menu options listed.
- Click the Settings tab.
- On the right-hand side in the “Screen area” box, move the slider until it displays the value 800 × 600 pixels (or greater) below the slider.
- If you changed the screen setting, click Apply, click OK resize your desktop, click Yes to approve the new setting, then click OK to close the Display Properties window. You now should be able to view the complete width of the web site without scrolling side-to-side.
On a PC:
- Click the Apple icon in the upper left-hand corner of the desktop.
- Select Control Panel.
- Select Monitors & Sound.
- Click 800 × 600 in the right-hand section of the box. If this was a change from your previous setting, the computer will automatically resize your desktop. Click OK to approve the settings.
On a Mac:
A |
Home |
Click the Home tab at any time during your shopping process to return to the window shown above—the starting point of the catalog. |
B |
Shop |
Click the Shop tab to access the catalog, create shopping carts, access shopping cart templates, and track the status of your shopping carts. |
C |
To Do List |
Click the To Do List tab to see a list of tasks that need to be completed for your orders to be submitted. |
D |
Express Shop |
Click the Express Shop button if you know the KCDA numbers for all the items you wish to buy. You can simply type in the KCDA item numbers and quantities and skip browsing and searching. |
E |
Specials |
Click on Specials to view and or order products that are being offered at a reduced price. |
F |
View Cart |
Click the View Cart button to view the contents of your active shopping cart. Here you can remove items, modify quantities, continue shopping, or edit cart info. |
G |
Log Out |
Click the Log Out button to leave the KCDA online catalog. Clicking the button will take you back to the Member Login page. |
H |
Support |
Click the Support button for KCDA Customer Service contact information as well as online help, including frequently asked questions (FAQs). |
I |
Tools |
The Tools box informs you when you have items to complete on your To Do List. It also provides shortcuts to the most common purchasing activities. |
J |
To Do List |
|
K |
Create Cart |
Click the Create Cart link for a shortcut to the Create Cart function on the Shop tab. Here you create a new shopping cart, which is the starting point in the purchasing process. |
L |
Cart Manager |
Click the Cart Manager link to track the status and history of all shopping carts that have been created. Here you can locate a specific shopping cart or switch from using one cart to another. |
M |
Templates |
The Templates link takes you to any shopping cart templates that you previously designed. Cart templates can be used to quickly shop for frequently ordered items, because you can bundle those items in shopping carts ahead of time. |
A |
Create Cart |
On the Shop tab, click the Create Cart link. The window above will appear. |
B |
Delivery Date Requested |
Fill in the date you wish products delivered in the Delivery Date Requested field, example: 06/15/2012. You can also click on the pop up calendar to choose a delivery date. For immediate delivery use today’s date. |
C |
Create and Shop |
When the information is complete and correct, click the Create and Shop button. This will bring up the Catalog window, where you can browse or search for products. When you create a cart, the new cart receives "active" status, and any previously active cart is automatically "parked". |
D |
View Cart |
To view the contents of your active cart at any time, click the View Cart button. Your active cart information can be edited when viewing cart by clicking on "EDIT" in the cart information field. |
A cart template is a shopping cart that you customize to contain products that are repeatedly ordered. This will save you time by allowing you to begin the shopping process with a cart that already contains those frequently ordered items. A shopping cart template can be created from any cart that has not been checked out.
A |
Save as Template |
Click the Save as Template button in the shopping cart Tools box. |
B |
Template Type |
Choose a Template Type for this cart. A cart template can be reserved for an individual’s private use or may be designated as a public template to be shared with all buyers in the purchasing group. |
C |
Template Name/Mark For |
Giving each Template Name/Mark For a unique name may help you locate the correct template later. |
D |
Update Template |
Click the Update Template button to create the template. |
The process of selecting products occurs in the Catalog section of the Shop tab. There are three means of searching the thousands of items in the KCDA Catalog.
- Use the search feature to locate a specific product.
- Browse for a product using the categories and subcategories.
- Express shop, if you know the KCDA numbers for the products you wish to order, you may use the Express Shop feature.
Before you can begin to select items, you need to have an active shopping cart. Whichever shopping cart is active when you enter the catalog is the one that will be used. If you wish to use a different shopping cart, you will need to activate an existing cart or create a new cart.
A |
No Active Cart |
If there is no active shopping cart and you try to shop, a message will pop up on your screen prompting you to create or activate a cart, click OK. |
If you know the KCDA numbers for the items you wish to purchase, the quickest way to shop is to use the Express Shop feature. If you do not know the KCDA item numbers, you may use the catalog search feature or browse through the categories.
A |
Once you have accessed the desired shopping cart, click the Express Shop button when you are in the Shop tab. Or click the Express Shop button located on the Home page or in the active Shopping Cart window. |
B |
Enter the KCDA item number and quantity you would like to purchase, using the tab key to move from field to field. |
C |
Click the Add button. The Cart Contents list will be updated to reflect the item added to the cart by using the enter key. To select additional items by KCDA number, repeat these steps. |
D |
Account code, this field is optional and may be used to track budget account encumbrances. |
The catalog Search feature allows you to locate items by type of product or brand name.
A |
Once you have activated the desired shopping cart, click the Catalog link located on the Shop tab or click on the Shop link in the Tools bar. |
| A | Type a product description or a brand name you wish to locate in the Enter Product or Brand box. |
| B | Click the Search button. |
| C | The Product Categories results may be a list of categories and subcategories containing items with that description (shown above) or a list of items that meet that description (shown next page—skip to step 4). If your search produces a list of categories, click the line that best fits the description of the item you are seeking. This feature will list only the first 100 categories . . . if more categories are available you will be advised to narrow your search criteria. |
| A | After you click on the Product Category, you will see the items in that category, you can scroll on the left side bar to see them all, you may have several pages of items if so click on the page numbers at the bottom of the list. |
| B |
Product descriptions and current quantity pricing will be provided for all products in the category you selected. Use the scroll bar on the far right side of the window to view the entire list. |
| C | Once you locate the item you are looking for, enter the desired quantity in the box provided and click the Add button. A check mark will appear next to the item that you selected, and a new line will appear in the drop-down menu at the bottom of the window. Click the arrow of this drop-down menu at any time to see the contents of the active cart. Repeat steps 1-5 to continue searching this way for products. |
| D | If you wish to see more detailed information about the item before selecting it, click the KCDA item number below the product graphic. |
| E | If you wish to see the contents and description of this active cart, click the View Cart button and the Shopping Cart window will appear. From the Shopping Cart window, you may edit your order, proceed to checkout, continue shopping, create a template, or perform other tasks. |
| A | When you click on the Adavanced Search button a search dialog box appears. |
| B | Enter the the information according to the search choices, click the Search button within that dialog box. |
| C | Your choices will appear as Product categories, click on any that have the best choice match. |
| A | Use the scroll bar in the left column to locate the category of the item you wish to purchase. Click the category name and all subcategories will be listed. An arrow next to a category indicates that subcategories exist. A bullet point indicates there are no additional subcategories. Once you have located the category that most closely fits the product you wish to purchase, click that line. To close the drop-down menu of categories, click the arrow pointing down. |
| B | Product descriptions and quantity pricing will be provided for all products in the subcategory you choose. Use the scroll bar on the right side of the window to view all the products. |
| C | If you wish to see more detailed information about an item before selecting it, click the KCDA No. under the product photo. |
| D | Once you locate the item you are looking for, enter the desired quantity in the box provided and click the Add button. A check mark will appear next to the item that you selected, and a line will appear in the drill-down menu at the bottom of the window. Click the arrow of this drill-down menu at any time to see the contents of the active cart. Repeat steps 2-5 to locate another product. |
| E | If you wish to see the contents and description of this active cart, click the View Cart button and the Shopping Cart window will appear. From the Shopping Cart window, you may edit your order, proceed to checkout, continue shopping, create a template, or perform other tasks. |
| A | You may print a copy of the cart information and contents at any time during the purchasing process by clicking on view cart. |
| B | Click the Print Order link in the Shopping Cart window. |
| C | Click the Print button to print out the order. |
If you are a MacIntosh user and the print button does not work, you can print by selecting print from the file menu.
After you have selected all of the items you wish to purchase, you are ready to check out. Only an active shopping cart may proceed to checkout, so you may need to activate the cart with the order you wish to submit. Before you check out, it is always a good idea to review all pertinent information related to the order: shipping and billing addresses, payment methods and terms, and running totals for your shopping cart. Edit information as needed using the edit button. This returns you to the create cart screen where you can change information. Select view cart to return to the active cart, and then follow the steps below.
| A | The edit button allows you to change cart information prior to check out. |
| B | In the active Shopping Cart window, click either the check out cart button in the Tools box or scroll down and click the Checkout button at the bottom of the window |
| C | If you have not entered a Purchase Order Number a Checkout Cart window will open asking you to confirm your purchase order number. The Checkout Cart window will ask you to confirm your purchase order information. You must have a number in the PO# box or a check mark in the Blank PO# box in order to proceed. When you are ready, click the Finished button. |
| D | This will bring up a Checkout Cart window that has a Checkout button. Your purchase order information should be correct at this point, so click the Checkout button to complete the purchase. A confirmation window will appear and the cart status will change to a level of "pending cart approval" in your Cart Manager list. In this status, products and quantities in the shopping cart may be modified until an approver has opened the cart. |
| A | Select KDCA Confirmation |
| B | Your KCDA Order number will display on the tip right of the screen, usually with in an hour of checking your cart out. |
| C | To View your invoice, select Invoice Information. This information can be found the day after your order has shipped. |
