Member Support and Services

Staffing

Customer Service Representatives

KCDA’s Customer Service Representatives are available Monday - Friday from 8:00am-4:30pm to take orders, respond to product inquires, provide technical support for Supply Link Users and issue RMA’s for returns.

Field Representatives

KCDA has five field representatives available to meet with members who have questions regarding any products or services.

Purchasing Agents

KCDA’s Purchasing Agents are responsible for developing, issuing and awarding KCDA bids. Additionally, they can help members source products and services they require.

Warehouse Staff

KCDA’s 170,000 square foot warehouse houses over 15,000 items. Daily our staff pulls, packs and ships orders received. Prices on warehouse items include delivery for Washington, Oregon, and Idaho members.

Services

Bidding

KCDA advertises, analyzes and awards over 75 bids annually. The bids are listed on the bid schedule which is posted on the KCDA website. The path to the bid schedule is www.kcda.org, Pending Bids, Bid Schedule. The bid schedule contains the bid name in alphabetical order, bid number, bid advertising dates, bid opening date and time, board write up date, board meeting date and Purchasing Agent name. The bid categories include those products our customers have expressed interest in. Some bids are annual with renewals, some bids are only annual.

Our bid process is audited by the State Auditor and complies with all legal procurement requirements as follows:

• Advertise in one paper of general circulation (we use DJC-Seattle and DJC-Oregon) for two consecutive weeks.
• Bids are posted on our website under Pending Bids.
• The bid advertisement is posted when it is received from the paper(s) which is approximately 3 weeks after the bid advertisement request is sent to the papers. The reason why the delay is because the paper releases the advertisement twice (2 weeks) and then sends the advertisement which takes approximately 3-4 days to receive. We then post the advertisement & affidavit on the website.
• Depending on the complexity of the project or the # of items bid, we allow vendors approximately 1 month to respond to a bid.
• Most of our bids are electronically posted on eschoolmall and on WEBS. We require vendors to respond electronically. Some of our bids are circulated locally and we do not post on eschoolmall. When this option happens, we open the bids at the KCDA office location in Kent.
• After bids are electronically opened or manually opened, the bid is closed. The evaluation process begins. Approximately 2 months is allowed for this process generally because we have 200-600 items on a bid and need the time to receive samples, ask questions, receive responses, etc.
• Bids are recommended for award by the individual Purchasing Agents responsible for the category with the approval of the Purchasing Manager.
• Bid award recommendations are submitted to the KCDA Board of Directors for final approval.

Awarding Contracts

All contracts are awarded based on the competitive, sealed bid process. Responses are opened publicly and evaluated by KCDA's Purchasing Department. Proposals are evaluated using the following critieria:

• Lowest responsible bidder meeting specifications.
• Quality of product line.
• Quantity of line items available that are used by participating entities.
• Customer support.
• Suppliers demonstrated ability to perform under a cooperative purchasing contract.

Firm Pricing

Orders placed on KCDA Supply Link offer fixed pricing. The price that displays on your KCDA Supply Link Confirmation is firm for orders.

Free Delivery/Inclusive Pricing

KCDA Supply Link pricing includes delivery for Washington, Oregon and Idaho customers. Shipping charges for members outside Washington Idaho and Oregon, is prepaid and added to the invoice.

Same Day Shipping

Orders received by 2PM for in-stock items will be shipped the same day for delivery on the next day to most Washington members. Summer start up orders are scheduled according to date received and the needs of members.

Minimum Orders

KCDA accepts orders of any size, a $2.50 minimum order fee is added to orders under $50 to help defray the cost to ship an order.

Product Substitutions

• Brand Name – many items in the catalog are listed as brand name only with no substitutions accepted.
• Generic – others are low bid and must meet KCDA’s "Qualifying Standard." Pictures of items listed as "Qualifying Standard" are representative only and may not be the exact item selected at the time of bid award.

No Fault Return

Within 20 days of receipt of an order, you may return items shipped from the KCDA warehouse (i.e. except vendor direct or special order items) for full credit and no restocking fee. KCDA vendors may assess a restocking fee and return freight charges on furniture and special order items that have shipped directly from the vendor.

Procurement Card Orders

KCDA accepts Procurement Cards, MasterCard and Visa as payment for orders.

KCDA On-Line Ordering

KCDA "Supply Link" is available 24/7 via the internet at www.kcda.org.

Special Orders

KCDA’s purchasing agents are happy to source and get pricing on non-cataloged items. Chances are if one district needs the item, others will also. Additionally, KCDA is adding new products throughout the year, these items can be viewed on KCDA's Supply Link under the "New Products" tab.

Catalogs

KCDA offers Supply Link on-line catalog and a printed catalog. Additionally, order forms will be available on www.kcda.org in January.

 

Click Here to go directly to KCDA's Supply Link On-Line Catalog

Member Support and Services

Staffing

Customer Service Representatives

KCDA’s Customer Service Representatives are available Monday - Friday from 8:00am-4:30pm to take orders, respond to product inquires, provide technical support for Supply Link Users and issue RMA’s for returns.

Field Representatives

KCDA has five field representatives available to meet with members who have questions regarding any products or services.

Purchasing Agents

KCDA’s Purchasing Agents are responsible for developing, issuing and awarding KCDA bids. Additionally, they can help members source products and services they require.

Warehouse Staff

KCDA’s 170,000 square foot warehouse houses over 15,000 items. Daily our staff pulls, packs and ships orders received. Prices on warehouse items include delivery for Washington, Oregon, and Idaho members.

Services

Bidding

KCDA advertises, analyzes and awards over 75 bids annually. The bids are listed on the bid schedule which is posted on the KCDA website. The path to the bid schedule is www.kcda.org, Pending Bids, Bid Schedule. The bid schedule contains the bid name in alphabetical order, bid number, bid advertising dates, bid opening date and time, board write up date, board meeting date and Purchasing Agent name. The bid categories include those products our customers have expressed interest in. Some bids are annual with renewals, some bids are only annual.

Our bid process is audited by the State Auditor and complies with all legal procurement requirements as follows:

• Advertise in one paper of general circulation (we use DJC-Seattle and DJC-Oregon) for two consecutive weeks.
• Bids are posted on our website under Pending Bids.
• The bid advertisement is posted when it is received from the paper(s) which is approximately 3 weeks after the bid advertisement request is sent to the papers. The reason why the delay is because the paper releases the advertisement twice (2 weeks) and then sends the advertisement which takes approximately 3-4 days to receive. We then post the advertisement & affidavit on the website.
• Depending on the complexity of the project or the # of items bid, we allow vendors approximately 1 month to respond to a bid.
• Most of our bids are electronically posted on eschoolmall and on WEBS. We require vendors to respond electronically. Some of our bids are circulated locally and we do not post on eschoolmall. When this option happens, we open the bids at the KCDA office location in Kent.
• After bids are electronically opened or manually opened, the bid is closed. The evaluation process begins. Approximately 2 months is allowed for this process generally because we have 200-600 items on a bid and need the time to receive samples, ask questions, receive responses, etc.
• Bids are recommended for award by the individual Purchasing Agents responsible for the category with the approval of the Purchasing Manager.
• Bid award recommendations are submitted to the KCDA Board of Directors for final approval.

Awarding Contracts

All contracts are awarded based on the competitive, sealed bid process. Responses are opened publicly and evaluated by KCDA’s Purchasing Department. Proposals are evaluated using the following critieria:

• Lowest responsible bidder meeting specifications.
• Quality of product line.
• Quantity of line items available that are used by participating entities.
• Customer support.
• Suppliers demonstrated ability to perform under a cooperative purchasing contract.

Firm Pricing

Orders placed on KCDA Supply Link offer fixed pricing. The price that displays on your KCDA Supply Link Confirmation is firm for orders.

Free Delivery/Inclusive Pricing

KCDA Supply Link pricing includes delivery for Washington, Oregon and Idaho customers. Shipping charges for members outside Washington Idaho and Oregon, is prepaid and added to the invoice.

Same Day Shipping

Orders received by 2PM for in-stock items will be shipped the same day for delivery on the next day to most Washington members. Summer start up orders are scheduled according to date received and the needs of members.

Minimum Orders

KCDA accepts orders of any size, a $2.50 minimum order fee is added to orders under $50 to help defray the cost to ship an order.

Product Substitutions

• Brand Name – many items in the catalog are listed as brand name only with no substitutions accepted.
• Generic – others are low bid and must meet KCDA’s "Qualifying Standard." Pictures of items listed as "Qualifying Standard" are representative only and may not be the exact item selected at the time of bid award.

No Fault Return

Within 20 days of receipt of an order, you may return items shipped from the KCDA warehouse (i.e. except vendor direct or special order items) for full credit and no restocking fee. KCDA vendors may assess a restocking fee and return freight charges on furniture and special order items that have shipped directly from the vendor.

Procurement Card Orders

KCDA accepts Procurement Cards, MasterCard and Visa as payment for orders.

KCDA On-Line Ordering

KCDA "Supply Link" is available 24/7 via the internet at www.kcda.org.

Special Orders

KCDA’s purchasing agents are happy to source and get pricing on non-cataloged items. Chances are if one district needs the item, others will also. Additionally, KCDA is adding new products throughout the year, these items can be viewed on KCDA's Supply Link under the "New Products" tab.

Catalogs

KCDA offers Supply Link on-line catalog and a printed catalog. Additionally, order forms will be available on www.kcda.org in January.

 

Click Here to go directly to KCDA's Supply Link On-Line Catalog

Ordering From KCDA

Regular Orders

Orders placed by 2:00pm are shipped same day for delivery to most Washington State members the next day.

School Start Up Orders

School Start up orders are placed in the spring and summer for supplies that will be needed the following school year. Orders can be placed on "KCDA Supply Link", on Order forms that can be printed from our website, or your districts hard copy Purchase Order. Please indicate your requested delivery date for summer delivery. Our warehouse will make every attempt to meet your requested date.

Scheduled Delivery Orders

To help schools with limited storage facilities, members can order products and store them in the KCDA warehouse for delivery at scheduled times throughout the year. This is particularly helpful with high usage items such as copier and printer paper, facial tissues, paper towels etc.

• Items may be ordered for delivery throughout the school year.
• Items are shipped and invoiced as requested.
• Pricing is fixed when you place your order and based on the total quantity ordered.

Vendor Direct Contracts

KCDA has transitioned all vendor direct contracts to zero service fee. For more detailed information on KCDA vendor direct contracts, you can access our Awarded Contract page at www.kcda.org.

Vendor Direct Billing

Certain KCDA contracts are set up with vendor direct billing, these categories include:

• Copiers
• Facilities and Maintenance Management Software
• Ground Traffic Control
• Technology – Computers, Printers, Equipment

Purchases made through KCDA must be in compliance with all established school and government policies, and are not intended for private use.

 

For more detailed information regarding KCDA products and service contracts click on Awarded Contracts.

Receiving and Checking in Your KCDA Order

Accepting Delivery

KCDA suggests that members verify shipments as they are received.

Check for Shortages and Damaged Cartons

To verify delivery of all pieces, use the KCDA packing slip provided with the shipment. The responsible individual should verify the total number of cartons received against the number of cartons KCDA listed on the packing slip. Additionally you must check for visible box damage.

• If you Find Missing or Damaged Cartons - If cartons are missing or damaged, you must note the problem on the delivery receipt at the time of delivery. The carrier will not pay freight claims and therefore you may not receive credit unless this information is noted on the Bill of Lading. Please retain a copy for your records and contact KCDA Customer to report the claim.

The driver is required to wait until you verify receipt of all boxes.

Delayed Check-in

If there will be a delay checking in the merchandise, please secure the shipment so unauthorized personnel, who may be anxious for their merchandise, cannot remove items.

Packing Slip

KCDA provides a packing slip for each shipment; this packing slip may contain multiple orders. Each Order/PO/Mark-For has its own page(s) and lists products and quantities shipped. Each "Mark For" is packaged separately with the box number for each item printed on the corresponding packing slip.

Box Labels

Boxes have a label on the outside which references your purchase order number, the mark for and all items packed inside that box.

Sorting Orders

Individual orders can easily be sorted using the "Mark For" on each carton. Once sorted, the orders will be ready for delivery to the appropriate classroom.

Verifying Items in Each Box

Check the contents of each carton against the packing slip or box label to verify all merchandise has been received.

Understanding Your Invoice

Invoicing

An invoice is created at the time of shipment. At your request, invoices can be faxed, e-mailed or mailed to a designated District person. Many districts are setting up a general accounts payable mailbox allowing access to all those reviewing invoices.

Back Orders

Each invoice indicates any items remaining to be shipped.

Member Price

Each item shipped will list the member pricing. This pricing will include all KCDA Service fees including shipping for items to Washington, Oregon and Idaho members from the KCDA warehouse. Shipping is prepaid and added to invoices for member in other states. The KCDA catalog and order forms reflect delivery pricing for Washington Members.

Extended Amount

The extended amount will include all charges except tax.

Tax

Tax is charged only on the KCDA cost of each item. KCDA Service Fee is not taxed.

Payments

Payments should include the invoice numbers and the amount being paid against each invoice. Invoices will indicate due date.

Procurement Cards

Orders may be charged to district procurement cards, MasterCard or Visa.

Past Due Accounts

KCDA will assess an additional service fee of 1% on all balances more than 30 days past due. The accounts payable department of the district will be notified if an account is one to 30 days past due. Both the accounts payable department and the business manager or assistant superintendent will be notified of accounts that are more than 60 days past due. KCDA’s Executive Director will contact the district superintendent if bills are more than 90 days past due.

Scheduled Orders

KCDA sends an invoice when the merchandise is shipped.

Vendor Direct Shipments

KCDA invoices our members once the item(s) have shipped and we have received an invoice from the vendor/manufacturer. Please notify KCDA if your district needs an invoice earlier.

Returns and Discrepancies - Warehouse Items

Missing or Damaged Cartons

If cartons are missing or damaged, please note the problem on the Bill of Lading at the time of delivery and notify KCDA immediately. The carrier will not be responsible for missing items or freight damage unless this information is noted on the Bill of Lading.

Missing Product or Concealed Damage to Product

If items are missing or damaged in a carton, please notify KCDA within 20 business days of receipt of an order or by September 30 for merchandise delivered in June, July, or August. Click here for RMA link. Claims received outside 20 business days after receipt or after the September 30th deadline may be charged return freight and a restocking fee.

Items Ordered Incorrectly

No fault return policy applies to warehouse items only. Please notify KCDA within 20 business days of receipt of an order or by September 30th for merchandise delivered in June, July, or August. Claims received outside 20 business days after receipt or after the September 30th deadline may be charged return freight and a restocking fee or may not be considered due to product expiration dates. Returned merchandise must be in new condition and in the original packaging.

Returns and Discrepancies – Vendor Direct and Special Order Items

Missing or Damaged Cartons

If cartons are missing or damaged, please note the problem on the Bill of Lading at the time of delivery and notify KCDA immediately. The carrier will not be responsible for missing items or freight damage unless this information is noted on the Bill of Lading.

Missing Product or Concealed Damage to Product

If items are missing or damaged in a carton, please notify KCDA within 10 business days of receipt of an order.Click here for RMA link.Claims received after the 10 day period will be at the sole discretion of the KCDA vendor and be subject to the vendor’s return policy.

Items Ordered Incorrectly

Subject to the vendor’s return policy including but not limited to a restocking fee and return.

Return Authorization Instructions

When requesting return authorization or reporting any discrepancies, please include the following information:

• Purchase order number.
• District name and ship-to location.
• KCDA invoice number/order number/cart number.
• KCDA item number and item description.
• Quantity (units).
• Reason for the return or details of the discrepancy.
• Contact name, email, and phone number of the person requesting the RMA.
• Click here to link to our RMA forms.

All returns must have a KCDA Return Memo Authorization Number (RMA number) on the outside of each carton. Once issued, Return Memo Authorization Numbers are valid for 20 days.

 

KCDA will e-mail call tags. This enables speedy return and credit for returned products. All you need to do is print out the e-mailed return label, attach it to the box and hand it to the driver during the next delivery for return to KCDA.

 

In order to receive credit returned merchandise must be in new condition, original packaging and a complete unit. If the return or exchange meets these criteria and the merchandise is received by KCDA within 20 business days of the RMA issue date, then full credit will be issued. Items returned after the 20 business day period may be assessed a restocking fee.

Free Drawing

Answer the question below and you will be entered into a drawing for an HP LaserJet Printer.   Get fast, high-performance printing with advanced security features. Expand as your business needs changes, using an open EIO slot, open memory slot, two internal accessory ports for connecting HP and partner solutions, and optional paper trays.   May and June Free Drawing:   Question: When do you plan on checking out your Supply Link orders for School Start-up Supplies?   Answer: Email your answer to Customer Service.     A winner will be drawn the first of July 2013.   April Winner: Congratulations to Joyce Klas with the Cloverpark School District.

Free Drawing

Answer the question below and you will be entered into a drawing for an HP LaserJet Printer.   Get fast, high-performance printing with advanced security features. Expand as your business needs changes, using an open EIO slot, open memory slot, two internal accessory ports for connecting HP and partner solutions, and optional paper trays. May and June Free Drawing: Question: When do you plan on checking out your Supply Link orders for School Start-up Supplies?   Answer: Email your answer to Customer Service.   A winner will be drawn the first of July 2013.   April Winner: Congratulations to Joyce Klas with the Cloverpark School District.

Brochures

• Washington Members
• Alaska Members
• Idaho Member
• Montana Members
• Oregon Members
• Private School Members
• KCDA Product List
• Supply Link
• Furniture Manufacturers on Contract
• Technology Brochure
• Technology Product List
• www.kcda.org

Most Popular Product Flyers:

Athletic & PE Supplies	Washington	Idaho	Montana	Oregon
Copy & Specialty Paper	Washington	Idaho	Montana	Oregon
Custodial Supplies	Washington	Idaho	Montana	Oregon
Furniture Manufacturers on Contract
Inventory Blowout, Low Low Prices
Lunchroom Supplies	Washington	Idaho	Montana	Oregon
Mobile Learning Contracts - Applications for Educational Content Delivery on Mobile Devices
Office Supplies	Washington	Idaho	Montana	Oregon
Printer Ink Cartridges	Washington	Idaho	Montana	Oregon
Science	Washington	Idaho	Montana	Oregon

 

Printable KCDA Calendar

Print a copy of the 2013-2014 Calendar

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printable KCDA Paper Catalog

 

Blank Order Form

Page Number Index (Reverse Index)

Index

Member Guide

Art Supplies

Athletics

Audio Visual Supplies

Custodial Supplies

Early Childhood Supplies

First Aid Supplies

Furniture

Industrial Art Supplies

Library Supplies

Lunchroom

Music

Office and Classroom Supplies

Science/Math Supplies

 

 

 

 

 

 

 

 

 

 

 

 

Event Calendar

June | July | August | September | October | November

December | January | February | March | April | May

May 2013 Sunday Monday Tuesday Wednesday Thursday Friday Saturday       1 WASBO 2 WASBO 3 WASBO 4 5 6 7 8 9 10 11 12 13 14 15 16 KCDA Board Meeting 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

KCDA Events and Holidays

May 1-3, WASBO, Vancouver WA May 16, KCDA Board Meeting, Kent WA

MSDS Sheets

The Material Safety Data Sheets listed on the webpage are in PDF file format and you need Abobe Acrobat reader installed on your compter.

Click here for the link to Adobe to install Acrobat Reader on your computer.

To find a MSDS sheet scroll down the list and select a number range that your item number fall in, click to open the range. Once inside, scoll down to find your item number or use CTRL F and type in the KCDA Item number needed, hit return.

MSDS (Material Safety Data Sheets)

• 00001-09999
• 10000-19999
• 20000-24999
• 25000-29999
• 30000-34999
• 35000-39999
• 40000-49999
• 50000-59999
• 60000-69999
• 70000-79999
• 80000-84999
• 85000-89999
• 90000-99999
• Non-Standard
• ProGrass Synthetic Turf Systems
• Tremco Roofing

If you have questions, cannot find a MSDS sheet or need us to fax you a copy, please contact KCDA customer serivce at 425-251-8115, 800-422-5019 or email: customerservice@kcda.org.

MSDS Sheets

The Material Safety Data Sheets listed on the webpage are in PDF file format and you need Abobe Acrobat reader installed on your compter.

Click here for the link to Adobe to install Acrobat Reader on your computer.

To find a MSDS sheet scroll down the list and select a number range that your item number fall in, click to open the range. Once inside, scoll down to find your item number or use CTRL F and type in the KCDA Item number needed, hit return.

MSDS (Material Safety Data Sheets)

• 00001-09999
• 10000-19999
• 20000-24999
• 25000-29999
• 30000-34999
• 35000-39999
• 40000-49999
• 50000-59999
• 60000-69999
• 70000-79999
• 80000-84999
• 85000-89999
• 90000-99999
• Non-Standard
• ProGrass Synthetic Turf Systems
• Tremco Roofing

If you have questions, cannot find a MSDS sheet or need us to fax you a copy, please contact KCDA customer serivce at 425-251-8115, 800-422-5019 or email: customerservice@kcda.org.

Frequently Asked Questions

What is KCDA?

KCDA is the purchasing cooperative owned by Washington State Public School Districts. KCDA bids and awards supply and service contracts through open competition as prescribed by the laws of the State of Washington.

Why should I join and use KCDA?

The law encourages participation in cooperatives to eliminate duplication of efforts, thereby saving taxpayers' dollars.

What is KCDA’s Procurement Policy?

KCDA is governed by procurement laws governing school districts in Washington. The basic statute authorizing the formation of KCDA is RCW 28A.320.080. KCDA is also authorized under the Interlocal Cooperation Act, RCW 39.34. The basic procurement law for school districts is RCW 28A.335.190. As KCDA has grown, many other types of public entities have become members. As many of these organizations have differing procurement requirements, KCDA has adapted our procedures to satisfy the legal requirements, both in advertising and bidding, of all of our members. All items and services under contract with KCDA have been awarded through a competitive sealed bid process, with contract, bid and advertising documents posted on our website.

 

What are some other advantages?

• All contracts are awarded on an annual basis. For the term of each contract, entities may purchase goods and services from KCDA awarded vendors without the need to prepare and evaluate bids on their own.
• Any disputes between a vendor and an entity are resolved by KCDA. KCDA is always an advocate for their members.

Do all products and services available through these contracts include freight charges?

• Freight is included on KCDA Supply Link for Washington, Oregon and Idaho members.
• Freight for members outside that area is prepaid and added to invoices.

Who is eligible to join KCDA?

• Public School Districts
• Counties
• Municipalities
• Colleges, Universities
• Political subdivisions within the state or in other states
• State accredited private schools and colleges

What do I have to do to become a member?

The governing body of the agency, subdivision, or taxing entity signs an Interlocal Agreement with KCDA. The Interlocal Agreement is then forwarded to KCDA for Approval by the Board of Directors and the signature of the Executive Director. A copy will be returned to you for your records. KCDA Interlocal Agreement document is available for downloading below:

• Washington State Public Entities (PDF Format)
• Interstate Membership Agreement (PDF Format)

Is there any cost involved in becoming a member?

There is no cost to join the cooperative.

Are any tax dollars involved in funding this program?

The cooperative is completely self funded. KCDA bids on products used by its members. This price is passed directly on to the customers. KCDA covers its operating expenses solely on the service fee for each item. This service fee is calculated on the cost of bidding, ordering, receiving, warehousing, and preparing the product for shipment and freight. KCDA pricing includes this fee.

How do I get pricing?

• Visit KCDA’s website at www.kcda.org, under the Products/Service Contracts tab you will see price lists and links to many vendors who hold KCDA contracts.
• Register as a user on KCDA Supply Link, our e-commerce site where products can be researched, orders can be created and checked out for immediate delivery.
• Call, fax or e-mail inquires to KCDA at 800-422-5019 fax to 253-395-5402 or e-mail customerservice@kcda.org.

Does KCDA offer e-commerce?

Yes, KCDA Supply Link is a user friendly site allowing users to create and check out orders, verify availability of inventory and print invoices. Additionally it allows for up to three levels of approvals prior to reaching KCDA. Supply Link is also fully integrated with WESPaC Financial.

I'm interested in purchasing a product through KCDA but can't find it in the catalog or on our website. What should I do?

KCDA's purchasing agents are happy to source and get pricing on non-cataloged items. Chances are if one customer needs them, others will also. Additionally, KCDA is adding new products throughout the year. Contact our customer service department for new products.

How long does it take for KCDA to ship a product?

Orders received by 2pm for products in the KCDA warehouse are shipped the same day for delivery to most locations the next day.

What do I do if a product does not meet my expectations?

Let KCDA know, this information will help us improve the bidding process to obtain only the best quality merchandise. Click here to fill out a feedback form. Also, items shipped from the KCDA warehouse (i.e. except vendor direct and special order items) may be returned to KCDA within 30 days for full credit.

Does KCDA have personnel available to visit our sites?

KCDA has five field representatives available to meet with individuals or groups who have questions regarding any of KCDA's products or services.

What new products are available through KCDA?

On KCDA Supply Link check the "New Products" section.

How do vendors find out about KCDA Bids?

1. Vendors may sign up for the KCDA bidders listing. When a bid is available that matches the vendors commodity an e-mail is sent and the bid may be responded to on E-School Mall’s website.
2. KCDA advertises all bid openings in accordance with the State of Washington and Oregon’s bid laws. Bids are advertised in the Daily Journal of Commerce in Washington and Oregon. In addition, all bids are posted on the KCDA website.

What process does KCDA use to establish contracts?

All contracts are awarded based on the competitive, sealed bid process. Responses are opened publicly and evaluated by KCDA’s Purchasing Department. Proposals are evaluated by the following criteria:

• Lowest responsible bidder meeting specifications.
• Quality of product line.
• Quantity of line items available that are used by participating entities.
• Customer support.
• Suppliers demonstrated ability to perform under a cooperative purchasing contract.

Where do I send Purchase Orders?

PO’s should be made out to KCDA. For non-inventories items, KCDA will issue a PO to the vendor and invoice our member when supplies and services have been delivered.

Will KCDA eliminate purchasing departments or purchasing personnel?

KCDA is an extension of our members purchasing departments. KCDA supports the fact that there will always be a need for a strong local purchasing effort and feels the cooperative should be used as a resource to avoid the costs associated with bidding and awarding service and product contracts. Use of KCDA contracts is voluntary with members utilizing contracts that best suit their needs.

How can I reach KCDA?

KCDA can be contacted by telephone, fax, mail, or e-mail.

You can send e-mail to anyone at KCDA by clicking here to connect to our Company Directory. To reach KCDA by phone 425-251-8115, toll free 800-422-5019 or Fax 253-395-5402.

Safari Users

Known Safari 1.0 Issues and Workarounds - (All known issues can be fixed by upgrading to OS x 10.3+ which comes with Safari 1.1+).

 

To determine wht verison of Safari you are currently using: Select "About Safari" menu located in the top left corner, this will display your version infromation.

Known Issues:

1. The cart manager screen does not show changes to charts, new carts or other such changes after they are done.

• Reason: Unknown compatibility issue.
• Workaround: Manually click the "reload page" button or choose it from the "View" menu (open apple R).
• Workaround Source: KCDA in-house testing.

2. Certain web pages don't load fully and/or properly, certain cart actions such as "check out cart" do not work.

• Reason: Times RO font incompatible with Safari.
• Workaround: Either change the font so that neigher font is "Times New Roman" which can be done under the "Safari Menu" by selecting "Preferences" or close Safari and delete the Times RO font from your system before reopening it (instructions to delete can be found by follwing the link to theworkaround source).
• Workaround Source: Apple Support - http://docs.info.apple.com/article.html?artnum=107641.

Job Opportunities:

 

KCDA Executive Director Announces Retirement

Jim Borrow will be retiring as Executive Director of KCDA on December 31, 2013. Candidates for the position are currently being sought...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Employee Access

Citrix