Computer Settings
Recommended Browsers
The KCDA catalog can be accessed from most Internet-ready computers. However, for optimum performance, we recommend that they be equipped with the browsers listed below.
Microsoft Internet Explorer version 6.0 or higher.
Netscape Internet Explorer version 4.7 or higher.
Apple, Safari version 1.1.1. V100
Checking Your Current Browser
To determine the browser that is loaded on your computer, follow these steps:
1. Access the Internet as you usually do.
2. Click Help on the menu bar at the top of the screen.
3. Select About Internet Explorer or About Netscape in the Help menu. The version information will be displayed on the screen.
4. Compare it to the recommended versions identified above.
Downloading the Recommended Browser
If your browser version number is lower than the recommended version, download a more recent version by going to the appropriate web site below, clicking the Download link, and following directions to download the newer version.
KCDA recommends that you do not download Internet Explorer version 6.0 without first loading Internet Explorer version 5.5 with service pack 2.
For Microsoft Internet Explorer: www.microsoft.com/windows/ie/default.htm
For Netscape Navigator: www.netscape.com/download/
Known
Safari 1.0 Issues and Workarounds
(All known issues can be fixed by upgrading to OS X 10.3+ which comes
with Safari 1.1+)
To determine what version of Safari you are currently using: Select
“About Safari” from the “Safari” menu located in the top left corner, this will
display your version information
Known Issues:
1. The Cart manager screen does
not show changes to carts, new carts or other such changes after they are done.
· Reason: Unknown compatibility issue.
· Workaround: Manually click the ‘reload page’ button or
chose it from the ‘View’ menu (open apple R).
· Workaround source: KCDA in-house testing.
2. Certain web pages don’t load
fully and/or properly, certain cart actions such as ‘check out cart’ do not
work
· Reason: Times RO font
incompatible with Safari.
· Workaround: Either; change
the font so that neither font is ‘Times New Roman’, which can be done under the
‘Safari Menu’ by selecting “Preferences” or close Safari and delete the Times
RO font from your system before reopening it (instructions to delete can be
found by following the link to the workaround source).
· Workaround source: Apple
Support - http://docs.info.apple.com/article.html?artnum=107641
Adjusting Screen Resolution
The catalog is best viewed when your monitor resolution is set to 800 × 600 pixels or greater. If your screen resolution is set lower than this, you will not be able to view the complete width of the screen without scrolling side-to-side. To check and adjust your screen resolution, follow these steps:
On a PC:
1. Right-click the desktop screen. (You will need to minimize or close any programs you are working in.)
2. Select Properties from the menu options listed.
3. Click the Settings tab.
4. On the right-hand side in the “Screen area” box, move the slider until it displays the value 800 × 600 pixels (or greater) below the slider.
5. If you changed the screen setting, click Apply, click OK resize your desktop, click Yes to approve the new setting, then click OK to close the Display Properties window. You now should be able to view the complete width of the web site without scrolling side-to-side.
On a Mac:
1. Click the Apple icon in the upper left-hand corner of the desktop.
2. Select Control Panel.
3. Select Monitors & Sound.
4. Click 800 × 600 in the right-hand section of the box. If this was a change from your previous setting, the computer will automatically resize your desktop. Click OK to approve the settings.
TOP of Page
Home
H G F E D C B A
After you log on, the catalog Home page will open. Here you
will find links to all of the tasks you need to perform. Below is a snapshot of
the catalog Home page followed by a description of its features.
N M L K J I
|
A |
Home |
Click the Home tab at any time during your shopping process to return to the window shown above—the starting point of the catalog. |
|
B |
Shop |
Click the Shop tab to access the catalog, create shopping carts, access shopping cart templates, and track the status of your shopping carts. |
|
C |
To Do List |
Click the To Do List tab to see a list of tasks that need
to be completed for your orders to be submitted. |
|
D |
Express Shop |
Click the Express Shop button if you know the KCDA numbers for all the items you wish to buy. You can simply type in the KCDA item numbers and quantities and skip browsing and searching. |
|
E |
Specials |
Click on specials to view and or order products that are being offered at a reduced price. |
|
F |
View Cart |
Click the View Cart button to view the contents of your active shopping cart. Here you can remove items, modify quantities, continue shopping, or edit cart info. |
|
G |
Log Out |
Click the Log Out button to leave the KCDA online catalog. Clicking the button will take you back to the Member Login page. |
|
H |
Support |
Click the Support button for KCDA Customer Service contact information as well as online help, including frequently asked questions (FAQs). |
|
I |
Tools |
The Tools box informs you when you have items to complete on your To Do List. It also provides shortcuts to the most common purchasing activities. |
|
J |
To Do List |
If you are a cart approver, any carts pending action by you will be listed by clicking here. |
|
K |
Create Cart |
Click the Create Cart link for a shortcut to the Create Cart function on the Shop tab. Here you create a new shopping cart, which is the starting point in the purchasing process. |
|
L |
Cart Manager |
Click the Cart Manager link to track the status and history of all shopping carts that have been created. Here you can locate a specific shopping cart or switch from using one cart to another. |
|
M |
Cart Templates |
The Cart Templates link takes you to any shopping cart templates that you previously designed. Cart templates can be used to quickly shop for frequently ordered items, because you can bundle those items in shopping carts ahead of time. |
|
N |
Hyperlinks |
Click the hyperlinks at the bottom of the window to get to commonly used features also available from the buttons and tabs above: click the Customer Service link to go to the Support window with tips, FAQs, and contact information; click the Select a Cart link to go to the Cart Manager; click the View Active Cart link to see the shopping cart that is active (if there is none, it will take you to the Cart Manager); or click the To Do List link to see the list of items to be completed. |
